DEFINITIONS
These terms and conditions of service shall constitute the whole of the
contract between the customer (herein after referred to as the buyer,
customer) and IWEBOX (herein after referred to as IWEBOX) of 42A
Tamworth Road, Croydon Surrey CR0 1XU.
The service, services, products means the
electronic transmission of information, graphics, sound and any other
form of information transfer through the IWEBOX
servers and lines of telecommunication. All
terms and conditions apply to the sale of Internet services - Internet
servers, hosting of Internet servers, space on Internet servers, hosting
of virtual Internet servers, website, domain names, electronic transfer
of information, design, construction and work involved in the
production of such and any other services and products supplied to the
customer and purchased from IWEBOX. No terms, conditions or reservations stipulated by the
customer and no course of dealing shall annul, vary or add to any of
these conditions in so far as expressly consented to and agreed to in
writing by IWEBOX .
SERVICE
1.1 IWEBOX accepts
the customer's acknowledgment of these terms and conditions, breach of
any of which may result in termination and/or suspension of the
customer's right to use the service.
1.2 All services supplied must be paid for in full prior to the
provision of any service unless agreed in writing with IWEBOX , the price being quoted
as the list price of IWEBOX agreed on it's behalf at the time of contract or order
with the customer.
1.3 Payment/renewal fee of subscription based services such as domain
names, hosting accounts and SEO are due on the anniversary date of
client signing up to the service/s of IWEBOX .
1.4 All prices quoted verbally or in writing (prices being the IWEBOX list price at exchange
of contracts) for provision of service are excluding VAT at the standard
rate for the service supplied and are subject to change without notice.
1.5 Alterations in the standard price of service supplied will only be
accepted by IWEBOX
in writing on a IWEBOX authorized order form signed by an agent or employee of IWEBOX .
1.6 No order which has been accepted by IWEBOX
and signed by the customer or his/her
representative may be cancelled by the customer or his/her
representative except with the agreement in writing of IWEBOX within seven days of
signing of the order and on terms that the customer will indemnify IWEBOX in full against any
loss, costs (including the cost of goods ordered for the customer by IWEBOX on behalf of the
customer for the supply of service ordered), damage, charges and
expenses incurred by IWEBOX as a result of cancellation.
1.7 IWEBOX reserves
the right to suspend any/all services until such time as full payment
has been made. Non-payment of an overdue account may result in the
suspension of all services and credit facilities indefinitely.
1.8 All services and goods supplied by IWEBOX , including domain names, which may be registered in the
actual name of a third party, remain the property of IWEBOX until the customer has
made full and final payment to IWEBOX .
1.9 Domain Names requiring transfer away from IWEBOX
to an alternative company may be subject to a
charge. This charge is at the discretion of IWEBOX
and is subject to change without notice.
USE OF SERVICE
2.1 Under no circumstances will the storage and transmission of
pornographic materials in any form whatsoever be allowed through or on IWEBOX 's servers and data
transmission cables. The term 'pornographic materials' is purely at the
discretion of IWEBOX and their decision in such matters is final.
2.2 The customer accepts sole liability for any material including but
not restricted to data, graphic, photo supplied to IWEBOX , which is subject to
copyright or is judged to be of an unlawful nature or is judged to be in
violation of UK or international law or regulation.
2.3 The customer acknowledges that the service may only be used for
lawful purposes: any information including but not restricted to
graphic, image, photograph and text in violation of any UK law or
regulation including but not restricted to material which is obscene,
indecent, judged to be unlawful in the UK and/or abroad, threatening,
damaging (to include transfer of computer virus), copyright, trade
secret, is prohibited whether or not the customer was aware of the
content, material and/or the laws pertaining to the material.
2.4 The purposes of the services provided to the customer by IWEBOX are for the storage and
transmission of standard websites, this means that the space provided on
iwebox's Internet network must not be used as an FTP area for the
transmission of demo software and other high-bandwidth applications,
these applications are at the discretion of IWEBOX and their decision in
such matters is full and final. If such applications are required on a
website then it is suggested that these are posted on dedicated FTP
sites which can be reached by appropriate links on the websites stored
on IWEBOX 's
Internet network.
2.5 iwebox reserve the right to limit the transfer of data if such
transfer of data is deemed to cause high traffic demands by way of
download of files, whether through the size of the files and/or the
number of users of a particular service. The customer acknowledges their
obligation to inform IWEBOX of the exact nature of the files by size, type and
content, and understand that a surcharge may be levied for the
additional bandwidth required to accommodate the traffic. The customer
has the right under these conditions to terminate the service contract
and an appropriate refund will be made which will be a percentage of the
initial invoice, minus admin charges.
2.6 The customer acknowledges that they shall be solely responsible for
any violation of UK law with regard to the remote loading of information
of any kind onto the IWEBOX server/computer, to view, download to and/or by a third
party, IWEBOX will
retain the right to suspend and/or terminate any remote service which
they deem to be in breach of UK law or is of a nature which may be
damaging, threatening or judged to include but not restricted to
material which is obscene, indecent, libellous, subject to copyright,
whether or not the customer was aware of the content or the laws and
regulations pertaining to it both in the UK and internationally.
2.7 The customer acknowledges sole liability with regard to any claim by
third parties alleging any infringement of rights of any kind due to
transmission of any information to view by the customer and shall
include any infringement of rights under UK and international law and/or
regulation, and as such agree to pay IWEBOX any costs incurred in the defence by IWEBOX of any action brought
against them by a third party arising from such claims.
2.8 IWEBOX will
make every effort to provide an efficient and constant service, but
cannot guarantee that the service and connection be maintained at all
time. The customer acknowledges that the service may be disconnected
from time to time for necessary repair and/or servicing and that the
customer will not hold IWEBOX liable for any alleged loss relating to interruption of
service howsoever arising, IWEBOX will under no circumstances be held liable for any
economic or consequential loss.
IWEBOX.COM's Anti-Spam and Network Abuse
Policy
While IWEBOX.COM is not responsible for content that is transmitted by
its servers, out of respect for its customers, IWEBOX.COM takes a zero
tolerance approach in regards to network abuse.
IWEBOX.COM defines network abuse as sending bulk
unsolicited email (spam), initiating denial of service attacks or other
forms of attack as well as the transmission of any material in violation
of any Federal, Provincial or local regulation. This material includes,
but is not limited to, copyrighted material, material legally judged to
be threatening or obscene, or material protected by trade secret.
When a complaint regarding network abuse is
received, our network administrators investigate it. If the complaint is
found to be legitimate, action is taken according to the type of abuse.
If the abuse is such that it is a threat to our
continued operation, we will immediately shutdown the account. In all
other cases, we will consult the affected IWEBOX.COM customer before
taking action, unless alternative arrangements have been made.
Please note that IWEBOX.COM considers spamming to
be a threat to our continued operation. As our bandwidth providers will
block our IP range in the case of incessant spamming, we take this
matter very seriously. Any account found to be spamming will be
immediately shutdown. The affected IWEBOX.COM customer will be notified
as soon as possible after the shutdown.
LIMITED LIABILITY
3.1 Any liability arising from, including but not restricted to
damages caused or allegedly caused by any failure to provide the agreed
service, error, omission, interruption of service and/or delay of
transmission of service, loss of electronically stored information due
to theft, fire, destruction or by means of unauthorized access to
electronic information stored on iwebox equipment, shall be restricted
to a maximum of the amount paid by the customer for the service/s
provided by IWEBOX
or agent of IWEBOX minus
administration costs.
The headings in these conditions are intended for reference only and
shall not effect their construction.
GENERAL
4.1 Breaching of these terms and conditions in any form will allow
IWEBOX to terminate the contract between the customer and the company
trading as iwebox. Monies outstanding or owed to either party will be
decided by IWEBOX and their decision in such matters will be full and
final.
4.2 Use of iwebox services and goods including domain names constitutes
acceptance of these terms and conditions. All services provided are
stipulated on this invoice, if any additions advertised or inferred by
iwebox or an agent of iwebox do not appear in writing on this invoice,
then iwebox must be informed in writing by the customer within 14
days.
IWEBOX.COM
42A Tamworth Road
Croydon
CR0 1XU
Tel: +44 (0)870 143 6771
begin_of_the_skype_highlighting +44
(0)870 143 6771 end_of_the_skype_highlighting
